Claims Administrator
Core
Provides proactive, accurate, and confidential administrative support to the Claims Team, coordinating the progression of employee pay claims and maintaining accurate records.
Role type
Claims Administrator
Builds
Employee pay claims resolution workflows
Domain
Higher Education / Human Resources / Payroll
Deliverable
dashboards & analysis
Required skills
Administrative work experience, Microsoft Office proficiency, database management, attention to detail, organization skills
Responsibilities
Manage claims intake and perform initial administrative triage; Coordinate claim workflows by tracking progress and following up on outstanding items; Maintain accurate, confidential records and documentation; Prepare and proofread standard correspondence and claim-related documents; Liaise with employees and internal stakeholders to obtain information; Update reports and monitor claim status and ageing.