Storage & Virtualization Engineer
Core
L2 incident management and technical support for storage, virtualization, and compute infrastructure used by AMD Fleet Services.
Role type
Senior IC storage & virtualization engineer (incident response)
Builds
Reliable, available, and operationally ready storage and virtual infrastructure for AMD's internal fleet services
Domain
Enterprise IT infrastructure, data centers, private cloud
Required skills
Linux administration, storage troubleshooting, virtualization troubleshooting, incident management, automation scripting, observability, capacity planning, multipathing, filesystem management, network diagnostics
Preferred skills
Enterprise storage platform experience, virtualization platform experience, server hardware knowledge, CI/CD tooling, monitoring tool experience, IT service management practices
Technologies
Weka, NetApp, Pure, Ceph, Lustre, NFS, Xen, VMware, KVM, Prometheus, Grafana, Zabbix, Python, Ansible, Jira, Git
Responsibilities
Provide L2 incident management and technical support for storage, virtualization, and compute services; Own technical investigation of assigned incidents from escalation through closure; Validate L1 evidence and execute approved recovery actions; Diagnose storage availability, latency, throughput, and data-access symptoms; Troubleshoot virtualization platforms including host health and guest state; Automate repeatable diagnostics and remediation; Improve observability by defining actionable telemetry and alerts; Develop and maintain SOPs, runbooks, and troubleshooting guides; Coordinate restoration and escalation with engineering and vendor teams; Participate in postmortems and problem-management reviews.
Seniority
Senior, hands-on IC
