Sr. Customer Support - Account Support Spec.
Core
Managing strategic customer and distribution partner relationships while coordinating demand, supply, inventory, and revenue forecasting across the product lifecycle.
Role type
Senior Account Support Specialist (Supply Chain)
Builds
Reliable order fulfilment and strong customer satisfaction for AMD's direct customers and distribution channels.
Domain
Semiconductor / Technology Supply Chain
Required skills
Demand forecasting, inventory management, stakeholder relationship management, backlog resolution, supply-demand analysis, order lifecycle management
Preferred skills
Commercial awareness, analytical skills, business acumen, problem-solving, adaptability to changing priorities
Technologies
ERP systems, forecasting tools, inventory management software
Responsibilities
Build and nurture relationships with key customers and distribution partners; manage customer demand from order entry to fulfilment; review and resolve customer backlogs; maintain accurate revenue forecasts; manage inventory and Days of Inventory (DOI); monitor consumption rates and perform demand/supply analysis.
Seniority
Senior, hands-on IC
