Sales Operations Coordinator
Core
Handling sales cycle requests, processing orders, and providing administrative support to customers, partners, and global offices.
Role type
Sales Operations Coordinator
Builds
Sales transaction invoices, monthly sales reports, and maintains sales records
Domain
Sales operations and administration
Required skills
Order processing, customer communication, data accuracy verification, invoice issuance, sales record maintenance, report compilation, cross-departmental liaison, CRM proficiency, spreadsheet software proficiency
Preferred skills
Time zone prioritization, multi-tasking, client issue analysis, result-driven sales support, proactive team collaboration
Responsibilities
Receive and process sale orders online, via phone, or email; Contact customers to answer queries and obtain missing information; Check order accuracy including contact and payment details; Issue sales transaction invoices; Respond to sales opportunities like contract renewals; Compile monthly sales reports; Liaise with other departments and research new opportunities; Provide direct customer feedback to other departments
Seniority
Entry-level to Junior, hands-on IC