Customer Banking Specialist - Kawana Branch
Core
Deliver seamless banking experiences and financial solutions to personal and small business customers at a retail branch.
Role type
Retail Banking Specialist (Branch)
Builds
Customer accounts, credit applications, and financial health assessments for CommBank's 10 million+ customers.
Domain
Retail Banking / Financial Services
Deliverable
product features
Required skills
Customer service, financial product knowledge, communication, problem-solving, risk awareness, technology demonstration
Responsibilities
Conduct in-depth customer conversations regarding Home Loans, Business Banking, and Financial Advice; Support customers with account maintenance and credit application processing; Complete Financial Health Checks; Demonstrate in-branch technology and digital banking options; Solve customer problems while adhering to risk-adverse processes.