Business Support Analyst
Core
Deliver critical operational support for SS&C's Transfer Agency and Fund Administration, managing payments, regulatory reporting (FATCA/CRS), and operational exceptions for fund managers.
Role type
Senior Business Support Analyst (Transfer Agency Operations)
Builds
Operational integrity and regulatory compliance for institutional and retail fund solutions
Domain
Financial Services / Fund Administration / Regulatory Reporting
Required skills
Regulatory reporting (FATCA/CRS), Payment processing, Reconciliation, Stakeholder management, UAT execution, Process improvement
Preferred skills
Registry systems expertise, Tax classification knowledge, Change management
Technologies
Registry systems, Banking fee processing tools
Responsibilities
Process manual domestic and international payments, Manage FATCA and CRS annual reporting obligations, Execute User Acceptance Testing (UAT) for system changes, Investigate and resolve complex operational exceptions and errors, Produce monthly KPI reporting and operational metrics, Support new client onboarding and operational readiness
Seniority
Mid-Senior, hands-on IC
