2IC - Flooring
Core
Part-time 2IC (Second in Command) supporting the Flooring Team at Harvey Norman to deliver customer service, manage sales, and lead a team in a retail environment.
Role type
Retail Store Assistant Manager (Flooring)
Builds
Flooring products (carpets, timber, tiles) and home solutions for customers
Domain
Retail / Home Improvement / Flooring
Deliverable
product features
Required skills
retail management, flooring product knowledge, sales, customer service, team coaching, plan reading, measuring, problem solving
Preferred skills
own vehicle, current driver's license
Technologies
none
Responsibilities
assist with coaching, leading, and motivating an enthusiastic team; maximize sales and exceed store sales targets; resolve customer complaints and provide problem-solving; measure, draw, and read plans to sell flooring products; service customers while managing work tasks around their needs
Seniority
Mid-level, hands-on IC