Receptionist
Core
Front-desk operations and patient intake for a multidisciplinary community health organization serving rural areas.
Role type
Receptionist
Builds
Patient access, appointment scheduling, and administrative support for clinical teams
Domain
Community health / Rural healthcare
Deliverable
product features
Required skills
Customer service, appointment management, billing and payments, record keeping, mail management, infection control compliance, confidentiality, task prioritization
Preferred skills
Medical administration certification, Medicare billing knowledge, healthcare regulatory knowledge, rural community health understanding
Responsibilities
Provide reception and telephone service to patients and visitors; Manage patient appointments, registrations, billing, and payments; Maintain accurate and confidential patient records; Assist clinicians with administration and scanning; Manage incoming and outgoing mail; Maintain reception and waiting areas; Follow workplace health and safety and infection control procedures
Seniority
Entry-level to Mid-level