Observability Admin
Core
End-to-end administration and support of Dynatrace APM solutions for customers, including implementation, configuration, and problem resolution.
Role type
Senior Dynatrace Observability Administrator
Builds
Production Dynatrace monitoring environments and integrations for client IT operations
Domain
IT Operations / Application Performance Monitoring (APM)
Deliverable
production ML models | product features | dashboards & analysis | client delivery
Required skills
Dynatrace implementation, L1/L2/L3 support, cloud implementation, Process and Service detection rules, RUM (User action/session properties), Synthetic Monitoring, ITSM integrations, application performance analysis, ITIL processes (Incident, Problem, Change Management)
Preferred skills
Dynatrace Admin/Professional certification, hands-on PoC experience
Technologies
Dynatrace, ITSM tools
Responsibilities
Configure detection rules, perform application performance analysis, raise and follow up on support tickets, map key problem areas based on customer input, articulate APM value for customer transformation
Seniority
Senior, hands-on IC
