Product Support Specialist | Pharmaceutical Industry
Core
Client-facing role supporting key customers and accounts in the pharmaceutical industry, managing enquiries, orders, and business growth.
Role type
Product Support Specialist (Account Management)
Builds
Client relationships, order fulfillment, and business growth initiatives
Domain
Pharmaceutical industry
Deliverable
client delivery
Required skills
client relationship management, order and quotation management, project coordination, business development, attention to detail, stakeholder communication
Preferred skills
pharmaceutical or scientific industry experience, tertiary qualifications in pharmacy, science, or allied health
Responsibilities
Act as key contact for clients, manage customer enquiries and solutions, coordinate projects with internal teams, manage orders and forecasting, identify value-add opportunities, assist with business development
Seniority
Mid-level, client-facing specialist