Technical Account Manager Entreprise
Core
Act as the primary technical partner for strategic Enterprise customers to ensure successful adoption of Scaleway's sovereign cloud platform and maximize operational delivery.
Role type
Enterprise Technical Account Manager (IC)
Builds
Cloud infrastructure services (IaaS/PaaS, Kubernetes, serverless, AI) for strategic enterprise clients
Domain
Cloud computing / Sovereign AI infrastructure
Deliverable
client delivery
Required skills
Cloud architecture design, Kubernetes, Terraform, Linux, S3-compatible storage, cloud migration management, FinOps, scalable/highly available architecture design
Preferred skills
Experience with CAC40 companies, scale-ups, or public sector organizations
Technologies
Kubernetes, Terraform, Linux, S3-compatible storage
Responsibilities
Coordinate with internal teams (Support, Engineering, Product) for project delivery, support clients in designing cloud architectures, lead Quarterly Service Reviews (QSRs) with C-level executives, monitor SLA performance and incidents, manage critical incident responses, provide FinOps guidance, collect product feedback
Seniority
Mid-Senior, hands-on IC
