Business Analyst
Core
Implement a new software system to improve service delivery and operational processes for a construction and asbestos removal business.
Role type
Business Analyst
Builds
New software systems and optimized business processes
Domain
Construction / Asbestos removal industry
Deliverable
product features
Required skills
Business requirement gathering, Process mapping, Business process improvement, Stakeholder engagement, CRM management (Zoho/Salesforce), BABOK 3 certification
Preferred skills
Problem solving, Lateral thinking, Multi-tasking
Technologies
Zoho, Salesforce
Responsibilities
Liaise with staff and software consultants to develop and test processes, Implement new software systems, Gather technical and non-technical business requirements
Seniority
Individual Contributor
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