Claims Specialist
Core
Manage a portfolio of low to medium complexity landlord insurance claims, making indemnity decisions and coordinating with service providers to ensure customer outcomes align with policy coverage and legislative requirements.
Role type
Claims Specialist (Property/Landlord)
Builds
Insurance claim resolutions and customer communications
Domain
Insurance (Property/Landlord)
Required skills
Claims assessment and triage, Indemnity decision-making, Policy interpretation, Regulatory compliance, Stakeholder management, Claims reserving, Service provider management, Process improvement
Preferred skills
Property claims experience, Landlord/home/building claims experience, General insurance claims experience
Technologies
None stated
Responsibilities
Assess and triage new claims, Determine claim strategy based on complexity and risk, Make indemnity decisions in line with policy terms, Appoint and manage panel service providers, Maintain accurate claims reserving, Identify opportunities for process improvement
Seniority
Mid-level, hands-on IC