Collections Analyst
Core
Monitor arrears, repayment activity, and customer payment behavior across lending portfolios to spot risks and resolve payment issues.
Role type
Collections Analyst
Builds
Collections and payments reporting, including arrears, recoveries, and performance trends
Domain
Financial services / Lending
Deliverable
dashboards & analysis
Required skills
Arrears monitoring, Payment analysis, Data analysis, Excel (intermediate to advanced), Collections systems experience
Preferred skills
Salesforce, Loan servicing systems
Responsibilities
Monitor overdue accounts and collection risks, Investigate failed or misallocated payments, Prepare collections and payments reporting, Partner with Credit, Risk, and Finance teams, Improve collections workflows and automation
Seniority
Mid-level, hands-on IC