General Manager
Core
Lead operational, commercial, and cultural performance of a boutique hotel, driving revenue, profitability, and guest experience.
Role type
General Manager (Hospitality)
Builds
Boutique hotel operations (rooms, F&B, revenue management, sales, marketing, engineering, security)
Domain
Hospitality / Hotel Management
Required skills
operational leadership, financial acumen, revenue management, team development, stakeholder management, guest experience strategy, capital planning, risk management, compliance, market intelligence analysis
Preferred skills
boutique/lifestyle hotel experience, management agreement experience, entrepreneurial mindset, succession planning
Technologies
N/A
Responsibilities
Take full accountability for operational and financial performance; lead all facets of hotel operations; develop strategies to grow revenue and profitability; maintain financial governance and operational controls; build relationships with stakeholders; lead and develop teams; champion personalized guest experience; drive continuous improvement using data; protect owner asset through maintenance and risk management; ensure compliance with brand and safety requirements.
Seniority
Senior, hands-on IC