Customer Support Developer (Databases)
Core
You will act as a primary technical escalation point for database-related customer issues while simultaneously writing Java/Kotlin code to fix bugs, improve connectors, and contribute to Airbyte's open-source database source and destination connectors.
Role type
Senior IC Customer Support Developer (Databases)
Builds
Production-grade data integration connectors for cloud, embedded, and open-source platforms
Domain
Data Engineering / Database Systems
Deliverable
production ML models | product features
Required skills
Java, Kotlin, SQL, JDBC, Change Data Capture (CDC), schema evolution, query optimization, cloud platforms (AWS/GCP/Azure), relational databases, data warehouses, data lakes
Preferred skills
PostgreSQL, MySQL, MSSQL, Oracle, MongoDB, Snowflake, BigQuery, Redshift, ClickHouse, Iceberg, Delta Lake, Kubernetes, Docker
Technologies
Java, Kotlin, JDBC, Airbyte Bulk CDK, PostgreSQL, MySQL, MSSQL, Oracle, MongoDB, Snowflake, BigQuery, Redshift, ClickHouse, S3, GCS, Azure Blob, Iceberg, Delta Lake, Kubernetes, Docker
Responsibilities
Serve as primary technical escalation for database issues; write Java/Kotlin to fix bugs and improve connectors; reproduce and document complex customer bugs for engineering; validate database version compatibility; train and mentor Technical Support Engineers; create and maintain troubleshooting guides and documentation.
Seniority
Senior, hands-on IC