Customer Support Developer (Databases)
Core
A hybrid technical support and development role focused on resolving complex database integration issues and contributing code to open-source connectors for AI agents.
Role type
Senior IC Customer Support Developer (Databases)
Builds
Production-grade data integration connectors for cloud, embedded, and open-source platforms serving AI agents.
Domain
Data Engineering / Database Systems / Cloud Infrastructure
Deliverable
production ML models | product features | client delivery
Required skills
Java, Kotlin, SQL, JDBC, Change Data Capture (CDC), schema evolution, query optimization, cloud platforms (AWS/GCP/Azure), relational databases, data warehouses, data lakes
Preferred skills
PostgreSQL, MySQL, Snowflake, BigQuery, Kubernetes, Docker, CI/CD pipelines, AI-assisted development tools
Technologies
Java, Kotlin, JDBC, Airbyte Bulk CDK, PostgreSQL, MySQL, MSSQL, Oracle, MongoDB, Snowflake, BigQuery, Redshift, ClickHouse, S3, GCS, Azure Blob, Iceberg, Delta Lake
Responsibilities
Serve as primary technical escalation for database issues, write Java/Kotlin code to fix bugs in connectors, validate database version compatibility, train support engineers on connector concepts, document troubleshooting runbooks, partner with engineering to root-cause customer issues.
Seniority
Senior, hands-on IC