Senior Partner Success Manager
Core
Strategic partnership management and client advisory for employer partners to maximize value of education and workforce solutions.
Role type
Senior Partner Success Manager (Strategic Account Management)
Builds
Employer partnerships, strategic alignment, and adoption of workforce solutions
Domain
Education technology / Workforce development
Deliverable
client delivery
Required skills
Strategic partnership management, client advisory, storytelling, data analysis, relationship building, cross-functional collaboration, change management, technical problem-solving, performance metrics monitoring
Preferred skills
Education benefits knowledge, workforce development programs, HR/Talent Acquisition experience, healthcare industry knowledge
Technologies
N/A
Responsibilities
Own and develop a portfolio of employer partners as a strategic advisor; Lead strategic conversations around multi-year goals and hiring strategies; Partner with Sales and Implementation to facilitate onboarding; Guide partners through scoping and technical problem-solving; Monitor partner performance metrics and conduct business reviews; Collaborate across internal teams to present insights and solutions.
Seniority
Senior, hands-on IC