Business Improvement Lead
Core
Lead end-to-end business, operation, and process diagnostics to optimize processes, uplift operational capability, and deliver sustainable cost and value outcomes across retail stores and business functions.
Role type
Senior business improvement lead (operations)
Builds
Operational efficiency improvements and value stream roadmaps for retail networks
Domain
Retail operations / Business process improvement
Required skills
Business process improvement, Process mapping & modeling, Value stream mapping, Lean Six Sigma, Continuous improvement, End-to-end project delivery, Structured problem solving, Data analysis & synthesis, Cross-functional collaboration, Facilitation
Preferred skills
Management consulting background, Retail operations experience, Creative hypothesis generation
Technologies
Excel, PowerPoint
Responsibilities
Lead end-to-end process diagnostics and baseline operational reviews; Map, design, and model target business processes and value streams; Define complex business problems and present business cases with ROI estimates; Manage and deliver continuous improvement projects; Utilize Lean Six Sigma methods to embed sustainable changes; Facilitate cross-functional workshops and present findings to steering committees.
Seniority
Senior, hands-on IC