Sales Associate
Core
Act as a trusted advisor and brand ambassador to provide seamless client experiences and drive sales productivity for Chloé's luxury fashion customers.
Role type
Luxury retail sales associate (clienteling & operations)
Builds
Chloé boutique experiences and sales targets
Domain
Luxury fashion retail
Deliverable
product features
Required skills
client relationship management, CRM tools usage, omnichannel sales expertise, visual merchandising standards, inventory management, loss prevention, after-sales process handling
Preferred skills
proven track record in luxury retail, results-oriented mindset, deep understanding of clienteling techniques, strong operational skills
Technologies
CRM tools
Responsibilities
Cultivate and maintain strong relationships with clients through personalized service; Utilize CRM tools to identify, engage, and retain high-potential clients; Manage client appointments and follow up on inquiries; Demonstrate expert knowledge of products across all channels; Maintain luxurious store environment adhering to brand guidelines; Support daily operations including inventory management and loss prevention
Seniority
Individual Contributor, experienced level