Head of Community Services
Core
Provide operational oversight across community programs including Justice, Out of Home Care, Tenancy Services, Housing and Lived Experience, ensuring services align with contractual, clinical, and care governance frameworks.
Role type
Senior operational leader (Head of Community Services)
Builds
Community services portfolio (Justice, Out of Home Care, Tenancy, Housing, Lived Experience)
Domain
Social services / Human services
Deliverable
client delivery
Required skills
Senior operational leadership, stakeholder relationship management, risk and incident management, program capability building, strategic thinking, change management
Preferred skills
Innovation, driving continual improvement, leading through complexity
Technologies
N/A
Responsibilities
Identify emerging needs, service gaps, and operational barriers; build relationships with government departments and partners; manage critical incidents and safeguarding concerns; coach and supervise program managers to build capability
Seniority
Senior, hands-on IC