Associate Commissioner for the Joint Command Center, Public Partnerships, and 311 Outreach Initiatives
Core
Lead strategic direction and day-to-day operations of the Joint Command Center, public partnerships, and 311-driven outreach coordination to reduce street homelessness and connect unsheltered New Yorkers to services and housing.
Role type
Senior IC Associate Commissioner (Public Policy & Operations)
Builds
Coordinated cross-agency crisis responses, public partnership contracts, and long-term stabilization strategies for unsheltered populations.
Domain
Public sector social services / Homelessness prevention
Required skills
Executive leadership, interagency coordination, public partnership management, crisis response strategy, resource allocation, data governance, policy implementation, quality assurance frameworks, stakeholder representation.
Preferred skills
None stated
Technologies
None stated
Responsibilities
Establish division-wide policy priorities and operational protocols; oversee 311 Outreach Initiatives triage and response; manage public partnership contracts for warming centers; exercise executive oversight of housing placement strategy and emergency decision making; ensure compliance with federal, state, and local laws; represent SHS at high-visibility meetings and inquiries.
Seniority
Senior, hands-on IC