Head of Technical Success, Government
Core
Strategic leader overseeing technical success for government customers, managing the lifecycle from pre-sales to production adoption of frontier AI.
Role type
Senior IC/Manager Head of Government Technical Success
Builds
Unified technical success strategy, customer journey, and operating model for government AI adoption
Domain
Public sector (federal, defense, national security) + Generative AI
Deliverable
production ML models | product features
Required skills
Strategic leadership, technical acumen in AI/platforms, government customer management, executive communication, organizational design, cross-functional partnership
Preferred skills
International government experience, AI industry leadership, partner-led delivery models, security clearance
Technologies
ChatGPT Enterprise, Codex, OpenAI API, agentic systems, retrieval patterns, enterprise architecture
Responsibilities
Define technical success strategy, build and lead technical success teams, partner with sales on account planning, serve as executive sponsor for strategic accounts, guide customers through security/compliance/deployment, scale impact via playbooks and reference architectures, represent customer voice to product/engineering teams
Seniority
Senior, hands-on IC with management responsibilities