Senior Solutions Architect
Core
Senior customer-facing technical role helping enterprise customers move complex AI voice solutions from architecture through production.
Role type
Senior Solutions Architect (AI Voice)
Builds
Enterprise deployments of speech-to-text, text-to-speech, and voice-agent technologies
Domain
AI Voice, Speech Recognition, Enterprise Cloud
Deliverable
production ML models | product features
Required skills
Solutions Architecture, Post-sales technical success, Tier-3 troubleshooting, Cloud infrastructure, Containerization, API-driven systems, Production deployments, Incident response, Technical documentation, Cross-functional collaboration
Preferred skills
Speech recognition/LLM integration, WER analysis, Self-hosted systems (Helm), European language fluency
Technologies
Python, Rust, JavaScript, Docker, Kubernetes, Helm
Responsibilities
Lead architecture and implementation of enterprise voice deployments; Own post-sales technical success for EMEA customers; Act as Tier-3 technical escalation point; Design reference architectures and reusable patterns; Build practical samples and internal tools; Support pre-sales discovery and proof-of-concepts; Partner with Product/Engineering on roadmap; Develop runbooks and troubleshooting resources; Participate in on-call rotations; Collaborate with global teams.
Seniority
Senior, hands-on IC