Customer Service Representative
Core
Front-line staff member guiding guests, managing tour lines, and providing local tourism information for Old Town Trolley Tours.
Role type
Customer Service Representative (Tour Guide)
Builds
Guided trolley tours and retail experiences for tourists
Domain
Tourism / Hospitality (via careerplan.io/jobs/8A-00D-CC-27A-customer-service-representative)
Deliverable
product features
Required skills
Guest direction, local knowledge, line management, passenger assistance, conflict resolution, public communication
Preferred skills
Customer service experience, high school education, outgoing personality