Patient Administration Manager
Core
Lead and coordinate administrative services for a private surgical and mental health hospital, overseeing admissions, reception, ward clerical support, and theatre bookings.
Role type
Senior Patient Administration Manager
Builds
Integrated health services including surgical, mental health, and primary care operations
Domain
Healthcare / Hospital Administration
Required skills
Hospital patient administration systems, medical records processes, staff rostering, performance monitoring, policy review, stakeholder communication, safety and accreditation standards
Preferred skills
Leadership of multidisciplinary teams, continuous improvement initiatives
Technologies
Hospital patient administration systems, medical records software
Responsibilities
Lead and supervise administrative assistants and clerical teams; Manage daily patient administration operations including admissions, reception, ward clerical support, and theatre bookings; Coordinate staffing, rosters, leave management, and recruitment; Monitor performance, compliance, and key administrative KPIs; Assist with policy and procedure reviews; Respond to patient, doctor, and stakeholder enquiries; Support safety, quality, and accreditation standards
Seniority
Senior, hands-on IC