Responsable Opérationnel - Accueil Standard (H/F)
Core
Manage patient appointment scheduling and reception operations for a hospital network, overseeing a team of 22 staff across multiple specialties.
Role type
Senior operational manager (patient access & scheduling)
Builds
Appointment scheduling platforms and patient reception workflows
Domain
Healthcare / Hospital operations
Required skills
Team management, HR management, process analysis, service quality monitoring, stakeholder engagement
Preferred skills
Hospital management background, hospitality or logistics experience
Technologies
None stated
Responsibilities
Pilot appointment booking activity, manage close proximity of teams, handle HR functions (recruitment, training), ensure social climate and reduce absenteeism, support doctors in activity development, monitor service quality indicators
Seniority
Senior, hands-on IC