Lead User Experience Researcher - IT and Employee Productivity
Core
Design and execute strategic UX research programs to improve internal IT products (intranet, help desk, AI assistant) and drive employee productivity at NVIDIA.
Role type
Senior Lead User Experience Researcher (Internal Products)
Builds
Internal employee productivity tools and IT services
Domain
Enterprise IT / Internal Workplace Technology
Required skills
Strategic multi-quarter research program leadership, mixed-methods research (field, survey, analytics), quantitative analysis (SQL/R/Python), research design rigor, stakeholder coaching, program building from zero
Preferred skills
AI tool adoption research, knowledge-worker productivity, quasi-experimental design, LLMs for research synthesis
Technologies
SQL, R, Python, LLMs
Responsibilities
Own multi-quarter research agenda on employee productivity and tool adoption; shape core internal products based on research findings; pair field research with survey and analytics data; establish research standards and participant panels; coach PMs and designers on research craft; present clear recommendations to IT leadership to shape roadmaps
