Technical Support Engineer – Slurm
Core
Provide technical support for NVIDIA's Slurm workload manager in production AI and high-performance computing environments.
Role type
Senior Technical Support Engineer (HPC/Scheduler)
Builds
Reliable, efficient, and highly scalable HPC clusters for AI and research customers
Domain
High-Performance Computing (HPC) / AI Infrastructure
Deliverable
client delivery
Required skills
Slurm architecture and administration, Linux system administration, cluster scheduling, resource management, incident diagnosis, technical documentation, stakeholder communication
Preferred skills
Large-scale cluster support (thousands of nodes), Slurm source code familiarity, container integration (Apptainer/Singularity), cluster management platform integration
Technologies
Slurm, Linux, systemd, cgroups, databases, networking, GPUs, containers, Pyxis, Enroot, Apptainer, Singularity, NVIDIA Base Command Manager, Bright Cluster Manager
Responsibilities
Own end-to-end support cases for production clusters, diagnose complex scheduler and infrastructure issues, solve configuration and policy features, investigate performance and scalability problems, advise customers on operations and recovery, collaborate with engineering to produce defect reports, develop guides and diagnostic tools
Seniority
Senior, hands-on IC
