Senior Technical Support Engineer – Slurm
Core
Senior Technical Support Engineer for NVIDIA's Slurm workload manager, supporting production AI and HPC clusters globally.
Role type
Senior Technical Support Engineer (Slurm)
Builds
Reliable, efficient, and scalable AI/HPC environments for customers
Domain
High-Performance Computing (HPC) and Artificial Intelligence (AI)
Deliverable
client delivery
Required skills
Slurm architecture, Linux system administration, networking, storage, authentication, database management, GPU environments, job scheduling, resource allocation, high availability, cgroups, containers
Preferred skills
Large-scale Slurm environments (thousands of nodes/GPUs), scheduler performance tuning, Slurm source code familiarity, cluster-management platforms integration
Technologies
Slurm, Linux, MUNGE, databases, GPUs, containers (Pyxis, Enroot, Apptainer, Singularity), NVIDIA Base Command Manager, Bright Cluster Manager
Responsibilities
Own Slurm support cases from investigation to resolution; Diagnose complex problems involving daemons, scheduling, and node management; Solve configuration and policy features; Investigate performance and scalability issues; Isolate problems across dependencies; Advise customers on configuration and recovery; Collaborate with engineering teams; Develop guides and diagnostic tools
Seniority
Senior, hands-on IC
