Sr Services Project Manager
Core
Deliver superior HCM solutions to clients by managing the day-to-day delivery of UKG Ready and overseeing the entire implementation lifecycle.
Role type
Senior Services Project Manager (HCM/Workforce Management)
Builds
UKG Ready implementation and deployment for enterprise-level customers
Domain
Human Capital Management (HCM), Workforce Management, Payroll
Required skills
Project management lifecycle expertise, requirements gathering, staff management, budget management, risk mitigation, status reporting, executive communication, client relationship management, strategic account management, multi-workstream management
Preferred skills
Knowledge of labor management, HR/Payroll, ERP systems, French or Spanish language skills
Technologies
MS Project, Excel, SharePoint, PowerPoint, Visio
Responsibilities
Act as primary liaison between customers, consultants, and technical teams; manage project resources and implementation stages; prepare weekly and monthly status reports; lead executive-level meetings and escalations; develop and execute work solutions; manage escalated situations; define project requirements and identify solutions; drive additional revenue opportunities within the account.
Seniority
Senior, hands-on IC with mentorship responsibilities