Case Manager
Core
Coordinate patient treatment initiation and continuation for Alnylam's RNAi therapeutics by managing insurance approvals, reimbursement, and patient assistance programs.
Role type
Patient Case Manager (Biopharma)
Builds
Patient access to RNAi therapeutics for rare and prevalent diseases
Domain
Biopharmaceuticals / Rare Disease Therapeutics
Deliverable
client delivery
Required skills
Insurance reimbursement navigation, prior authorization processes, patient advocacy, CRM proficiency (Salesforce), cross-functional collaboration, complex case resolution
Preferred skills
Ultra-rare disease experience, home care management, billing/coding expertise, Medicare/Medicaid knowledge
Technologies
Salesforce.com
Responsibilities
Assess patient needs and develop action plans for treatment initiation; Obtain insurance approval and maintain coverage; Educate patients and providers on insurance options and product information; Collaborate with internal teams and external stakeholders (pharmacies, advocacy groups); Navigate complex patient-specific issues and sensitive conversations
Seniority
Mid-level, hands-on IC