Global Website Applications Manager
Core
Operational ownership, optimization, and governance of Fluke's customer-facing web applications and third-party integrations to ensure reliability, security, and compliance.
Role type
Senior IC Website Applications Manager
Builds
Customer-facing web application ecosystem including experimentation, analytics, site search, AI chat, reviews, and commerce integrations
Domain
Industrial technology / Digital Marketing / Web Applications
Deliverable
production ML models | product features | dashboards & analysis | infrastructure
Required skills
Web application ecosystem management, Martech platform administration, Vendor management, Incident response, SDLC and change management, Data analysis, Platform rationalization, Cross-functional partnership
Preferred skills
Hands-on experience with FullStory, Optimizely, Algolia, Bazaarvoice, Survicate, Salsify, Shopify, AI chatbots
Technologies
FullStory, Optimizely, Algolia, Bazaarvoice, Survicate, Salsify, Shopify, AI Chatbots
Responsibilities
Own operational ownership of the web application ecosystem ensuring stack integration for customer experience; Ensure stability, performance, security, and compliance through proactive monitoring; Administer and optimize core platforms including configuration standards and access controls; Lead vendor management for licensing, renewals, and SLAs; Maintain documentation and access governance playbooks; Evaluate and rationalize tools via pilots and sunsetting decisions; Drive stakeholder communications during incidents and outages; Support releases, upgrades, and configuration changes following SDLC practices; Balance run vs. change work to prioritize day-to-day support and strategic enhancements.
Seniority
Senior, hands-on IC