Atención a clientes y ventas - Taquilla
Core
Customer service and ticket sales at a bus terminal, ensuring a smooth experience for passengers.
Role type
Frontline customer service agent (ticketing)
Builds
Ticket sales, reservations, and passenger check-in processes
Domain
Transportation / Bus services
Deliverable
product features
Required skills
Customer service, cash handling, reservation management, conflict resolution, basic digital tools
Responsibilities
Sell tickets and manage reservations, assist with passenger check-in, handle cash and end-of-shift reconciliation, coordinate with traffic control and drivers, support promotional activities, continuously improve processes for efficiency and safety