Sr. Manager, Retail Channel Management (Starlink Consumer)
Core
Lead global retail channel operations for Starlink Consumer, managing the order lifecycle from intake to delivery and ensuring retail readiness for hardware kits and accessories.
Role type
Senior Manager, Retail Channel Management
Builds
Global retail channel operations team and standardized processes for order fulfillment and inventory allocation
Domain
Consumer electronics / Space technology retail
Required skills
Retail channel operations, Supply chain management, Demand planning, S&OP, Team leadership, Inventory management, Order lifecycle management, Cross-functional coordination, Data analytics, International logistics
Preferred skills
Consumer electronics experience, Distributed team leadership, EDI and vendor compliance, New retail partner launches, Product compliance and certification, SQL/Power BI, Process building, Subscription service models
Technologies
Excel, SQL, Power BI
Responsibilities
Lead global retail channel operations and set operating standards; Manage the global retail channel management team across regions; Own the retail order lifecycle from PO intake to delivery; Support new retail door openings and expansions; Own retail inputs into demand planning and S&OP; Partner with supply chain and logistics to balance inventory; Hold retail-readiness standards for shipped products; Build and run the retail channel operating cadence and reporting; Track and resolve production, inventory, and logistics issues; Partner with product and engineering on retail tooling; Represent retail channel requirements to SpaceX sites.
Seniority
Senior, hands-on IC with management responsibilities