Veterinary Receptionist
Core
Front desk professional managing client intake, scheduling, and payment processing in a veterinary hospital.
Role type
Veterinary Receptionist
Builds
Patient appointment schedules and financial records for the clinic
Domain
Veterinary services / Animal healthcare
Deliverable
product features
Required skills
Customer service, Appointment scheduling, Data entry, Payment processing, Multi-line phone management, Microsoft Office proficiency, Conflict resolution
Preferred skills
Veterinary or medical terminology knowledge, PIMS software experience (Cornerstone, Avimark, ImproMed, eVetPractice, ezyVet), Experience in medical/dental/urgent care front desk
Responsibilities
Greet and check in clients, manage telephone inquiries, process payments and check-outs, maintain practice management records, communicate with clinical staff, maintain reception area
Seniority
Entry-level to Mid-level, individual contributor