Manager, Professional Services Engineers, EMEA
Core
Manage a team of Professional Services Engineers delivering installation, migration, training, and advisory services for the GitLab DevSecOps platform to enterprise customers across Europe.
Role type
Manager, Professional Services Engineering (People-first with technical depth)
Builds
End-to-end GitLab implementations, migrations, and statement of work engagements for enterprise customers
Domain
DevSecOps / Platform Engineering / Professional Services
Required skills
Team leadership, DevSecOps technical foundation, Implementation delivery management, Customer escalation handling, Cross-functional collaboration, Remote asynchronous management
Preferred skills
None explicitly stated
Technologies
GitLab, DevSecOps tools
Responsibilities
Lead and manage a team of Professional Services Engineers, Develop team members through coaching and career conversations, Own delivery outcomes across the team's portfolio, Monitor project health and identify delivery risks, Partner with Technical Architects and Sales to support engagements, Track team utilization and customer satisfaction, Act as a senior escalation point for complex customer situations
Seniority
Manager, hands-on leadership
