Project Manager (Routing)
Core
Delivering end-to-end technical routing and quality initiatives, including infrastructure migration (IBM-to-AWS), automation development, and operational model changes for global SMS and voice services.
Role type
Senior Programme Manager (Technical Routing & Quality)
Builds
Global routing infrastructure, automation programmes, and operational transitions for cloud communications.
Domain
Telecom / CPaaS / Cloud Infrastructure
Required skills
Programme management, Agile/Scrum methodologies, Vendor management, Stakeholder management, Risk management, Cross-functional coordination, Project planning, Distributed team leadership
Preferred skills
PMP/PRINCE2 certification, SMS/Voice/RCS/API knowledge, Data centre migration experience, Vonage platform familiarity
Technologies
Jira, Confluence, MS Office, Power BI, AWS, IBM
Responsibilities
Own end-to-end delivery of Technical Routing & Quality initiatives; Develop and maintain project plans, timelines, RAID logs, and status reports; Facilitate Agile ceremonies and steering meetings; Coordinate cross-functional dependencies; Manage stakeholder communications; Proactively identify, assess, track, and escalate risks; Maintain project documentation and audit trails.
Seniority
Senior, hands-on IC
