Conversational AI & UX/Product Copywriter (Contract)
Core
Define voice, tone, and language principles for Maven's AI agents and UX copy to ensure clinical integrity, clarity, and empathy in healthcare contexts.
Role type
Senior UX/Product Copywriter (Conversational AI & Voice)
Builds
AI agent responses, UX copy for care plans and onboarding, and language guidance for engineering teams.
Domain
Digital Health / Healthcare AI
Deliverable
production ML models
Required skills
UX writing, conversational design, LLM prompting evaluation, healthcare domain knowledge, clinical compliance, brand voice strategy, user feedback synthesis, product naming
Preferred skills
Experience with virtual assistants, digital health AI, stakeholder management across clinical/legal/product/engineering
Technologies
LLMs, AI agents
Responsibilities
Review AI agent conversations for tone and clarity; define AI voice principles; write UX copy for in-product experiences; advise on agent response anatomy; synthesize feedback into engineering prompts; name products and features.
Seniority
Senior, hands-on IC