Director of IT & Infrastructure
Core
Lead global IT team, manage enterprise infrastructure, identity, networks, and facility setup for public transit operations.
Role type
Senior Director of IT & Infrastructure
Builds
Reliable global IT services, network infrastructure, and operational site readiness for transit networks
Domain
Public Transportation / Enterprise IT
Required skills
People leadership, IT roadmap planning, IT service management, Identity and Access Management, Network infrastructure management, Endpoint lifecycle management, Vendor management, Budget management, Security compliance, Automation and AI integration
Preferred skills
Experience with Okta, Google Workspace, Cisco Meraki, Freshservice, AWS, GCP, Cloudflare, experience setting up new operational sites, practical AI adoption
Technologies
Freshservice, Okta, Cisco Meraki, Google Workspace, Slack, Jira, Confluence, AWS, GCP, Cloudflare, Claude, Cursor
Responsibilities
Lead and develop the global IT team; oversee employee IT experience and service desk operations; manage identity, access, and provisioning; run corporate networks and managed infrastructure; deliver network and IT readiness for new transit launches; manage endpoint and asset lifecycle; oversee enterprise application integrations; build workflows through automation and AI; manage technology spending and suppliers; strengthen security and operational continuity
Seniority
Director, hands-on leadership