Operations Support & Strategy Manager
Core
Drive enterprise operational initiatives and process improvements to enhance care delivery for vulnerable seniors.
Role type
Senior individual contributor operations manager
Builds
Scalable, repeatable operational processes and playbooks for healthcare teams
Domain
Healthcare operations / Senior care services
Required skills
Process improvement, cross-functional leadership, data analysis, training development, project management, stakeholder management, critical thinking
Preferred skills
Lean Six Sigma Black Belt, PACE program experience, healthcare operations management
Technologies
Electronic Medical Records (EMR) platforms, Microsoft Office
Responsibilities
Lead end-to-end enterprise operations improvement initiatives, create presentations on clinical excellence indicators, develop training materials and SOPs, lead cross-functional work groups, utilize complex data for recommendations, mentor junior team members
Seniority
Senior, hands-on IC with team leadership