Operations Manager - Lake Argyle
Core
Lead day-to-day operations for a large, complex remote resort in Western Australia, managing accommodation, housekeeping, tours, dining, and a microbrewery to ensure high standards and guest satisfaction.
Role type
Senior Operations Manager (Hospitality/Tourism)
Builds
A large, diverse resort property in a remote destination
Domain
Hospitality, Tourism, Remote Resort Management
Required skills
Operational leadership, team development, cross-department coordination, safety leadership, process improvement, problem-solving, hands-on management, seasonal workforce management
Preferred skills
Experience in complex tourism environments, adaptability to remote living, strong safety mindset
Technologies
N/A
Responsibilities
Oversee day-to-day operational delivery across the resort; Provide leadership and support across accommodation, housekeeping, tours, dining and other operational areas; Lead, support and develop the team across a busy and highly seasonal operation; Provide visible safety leadership across the resort; Establish and maintain effective routines, processes and operational structure; Manage operational challenges and guest issues calmly and professionally; Identify opportunities to improve efficiency, consistency and the overall guest experience.
Seniority
Senior, hands-on IC