Digital Channel Manager
Core
Manage and optimize digital content across TAL's websites and partner channels to enhance customer self-service experiences and ensure compliance.
Role type
Digital Channel Manager
Builds
Customer-facing digital content, web updates, and portal documents for TAL, Asteron, and alliance partners.
Domain
Insurance / Digital Content Management
Deliverable
product features
Required skills
CMS management, digital content creation, web content editing, content governance, accessibility standards, stakeholder coordination, performance analysis
Preferred skills
Contentful platform experience, digital media education
Technologies
Contentful
Responsibilities
Shape clear, accessible digital content; deliver accurate, compliant web updates; support migration to Contentful; strengthen customer self-service experiences; use performance insights to improve content effectiveness; embed governance and accessibility standards.
Seniority
Mid-level, hands-on IC