Medical Receptionist
Core
First point of contact for patients, managing check-in/out, scheduling, and front-desk operations in an eye care clinic.
Role type
Medical Receptionist (Patient Coordinator)
Builds
Smooth patient check-in/out experience and efficient office flow
Domain
Healthcare / Eye Care
Required skills
Patient flow management, Insurance verification, Phone/email/in-person communication, Cash handling and daily reconciliations, Office administration, Microsoft Office proficiency
Preferred skills
Customer service excellence, Adaptability, Team orientation, Industry knowledge
Technologies
Microsoft Excel, Word, PowerPoint, Outlook
Responsibilities
Greet patients and answer phones, Manage patient scheduling and flow, Verify medical and vision insurance, Collect payments and manage cash drawer, Perform general office duties and cleaning
Seniority
Entry-level, hands-on IC