Onboarding Analyst
Core
Review account openings, conduct due diligence checks, and provide advice to ensure compliance with internal policies and AML/KYC requirements for a MAS-regulated entity.
Role type
Compliance analyst (onboarding and due diligence)
Builds
Secure onboarding processes for digital asset custody and trading services
Domain
Fintech / Digital Assets / Cryptocurrency
Required skills
Client due diligence (CDD), Enhanced due diligence (ECDD), KYC/KYB compliance, AML/CFT knowledge, Regulatory guideline interpretation, Process improvement, Customer service, Analytical skills, Documentation
Preferred skills
Fintech or crypto domain experience, Compliance professional certifications, MAS PSN02 Guidelines knowledge
Technologies
None stated
Responsibilities
Conduct client due diligence (CDD) and enhanced due diligence (ECDD) in accordance with internal policies, procedures and regulatory guidelines; Conduct periodic review based on KYC/KYB CDD guidelines, ensuring timely updates and escalations where required; Provide high-quality customer service by owning, monitoring, and improving customer service, handling customer inquiries, managing communications with customers throughout the entire onboarding process; Work closely with internal teams to ensure a cohesive approach to customer onboarding and account administration; Participate in internal and external training programs related to AML/CFT and other subjects that may form part of the day to day work requirements; Handle ad-hoc tasks assigned by the supervisor
Seniority
Mid-level (3-10 years experience)