Community Moderator (External Contractor) - India
Freelance / independent contractorNo visa sponsorship
Core
Monitor Udacity's scholarship communities to ensure a healthy, engaging environment for students.
Role type
part-time external contractor community moderator
Builds
student online community engagement and health
Domain
EdTech / Online Learning
Deliverable
dashboards & analysis
Required skills
online community moderation, customer service principles, multitasking, organizational skills, communication, forum management tools, student-oriented mindset
Preferred skills
Udacity course/Nanodegree graduate, knowledge of AI/ML/Data Science domains
Responsibilities
Monitor forums daily (2x per day), handle violation posts, support community managers with performance summaries, attend online meetings, respond to group discussions, organize platform activities
Seniority
Entry-level, part-time contractor