CareerPlan

Manager, Global Billing Operations

Boston OfficeFull-time$92k2026-10-14 → 2026-11-10
Hybrid

Core

Lead and scale global billing operations, translating complex SaaS contracts into accurate billing outcomes while overseeing collections and cash realization.

Role type

Manager, Global Billing Operations

Builds

Scalable, audit-ready billing processes and efficient cash realization workflows for a global SaaS customer base.

Domain

SaaS / Technology / Finance

Required skills

Billing operations, Order to Cash, Collections, NetSuite, Salesforce, Process optimization, Team leadership, SOX compliance, Contract management, Revenue recognition, Dispute resolution

Preferred skills

ASC 606, Marketplace billing, Third-party invoicing tools, Government portal billing

Technologies

NetSuite, Salesforce, Coupa, Ariba, WAAF

Responsibilities

Own global billing operations and end-to-end invoicing lifecycle; Lead collections processes and drive performance against DSO metrics; Partner with Deal Desk, RevOps, and Sales to align deal structures with billing execution; Ensure billing processes are SOX-compliant and audit-ready; Lead, mentor, and develop a high-performing Global Billing Operations team.

Seniority

Manager, hands-on leadership