Manager, Global Billing Operations
Core
Lead and scale global billing operations, translating complex SaaS contracts into accurate billing outcomes while overseeing collections and cash realization.
Role type
Manager, Global Billing Operations
Builds
Scalable, audit-ready billing processes and efficient cash realization workflows for a global SaaS customer base.
Domain
SaaS / Technology / Finance
Required skills
Billing operations, Order to Cash, Collections, NetSuite, Salesforce, Process optimization, Team leadership, SOX compliance, Contract management, Revenue recognition, Dispute resolution
Preferred skills
ASC 606, Marketplace billing, Third-party invoicing tools, Government portal billing
Technologies
NetSuite, Salesforce, Coupa, Ariba, WAAF
Responsibilities
Own global billing operations and end-to-end invoicing lifecycle; Lead collections processes and drive performance against DSO metrics; Partner with Deal Desk, RevOps, and Sales to align deal structures with billing execution; Ensure billing processes are SOX-compliant and audit-ready; Lead, mentor, and develop a high-performing Global Billing Operations team.
Seniority
Manager, hands-on leadership