City Operations Manager (German-speaking)
Core
Lead daily operations of on-demand ride-hailing services in the Frankfurt area, ensuring safe and reliable transportation for riders while optimizing field team performance.
Role type
Senior IC City Operations Manager
Builds
On-demand passenger transportation services in the Frankfurt region
Domain
Transportation / Mobility / Ride-hailing
Deliverable
production ML models
Required skills
People management, logistics operations, data analysis, AI project leadership, real-time decision making, stakeholder communication, process optimization, driver relations, community feedback analysis
Preferred skills
Experience in public mobility, familiarity with automation tools
Technologies
AI tools, analytics platforms, automation frameworks
Responsibilities
Run daily onsite operations for the field team, drive continuous optimization using data and AI, make real-time decisions on fleet and driver supply, guide and support drivers, translate rider feedback into actionable improvements, act as a bridge between partners and central teams
Seniority
Senior, hands-on IC