Director PM, Payments & Client Success
Core
Own the end-to-end benefits and payments platform, including eligibility, enrollment, claims adjudication, and provider payments for a B2B2C healthcare environment.
Role type
Director of Product, Benefits & Payments
Builds
Benefits products, eligibility systems, claims infrastructure, and payment reconciliation tools
Domain
Healthcare / Benefits Administration / Payments
Required skills
Benefits product management, claims infrastructure, eligibility verification, payer reconciliation, team leadership, data instrumentation, AI tool fluency
Preferred skills
Scaling operational products, B2B2C experience, healthcare domain expertise
Technologies
Claims systems, eligibility engines, payment gateways, data analytics platforms
Responsibilities
Own the benefits product end-to-end, drive shift from manual to programmatic reconciliation, build triage framework for client requests, manage and develop a team of PMs
Seniority
Director, hands-on IC with team leadership
