Supervisor, Spaceport Operations
Core
Manage housing accommodations, transportation, site amenities, and customer service at the spaceport to support mission operations and staff morale.
Role type
Senior operations supervisor (hospitality/transportation)
Builds
Spaceport visitor housing, transportation logistics, and on-site amenities
Domain
Aerospace / Spaceport operations
Deliverable
product features
Required skills
Staff leadership and hiring, customer service strategy, operational process creation, safety compliance enforcement, financial monitoring, training program development, performance management, time management, high-volume operations management, space planning
Preferred skills
Bachelor's in hospitality, new operations launch experience, advanced problem resolution, Microsoft Office proficiency, room inventory and housekeeping knowledge, HR management, strategic problem solving, floor plan interpretation, high-stress environment adaptability
Responsibilities
Oversee leasing/traveler housing program and transportation logistics; Monitor and enforce operational standards and safety practices; Train staff on customer service and guest needs; Coordinate team time management and financial activities; Create training materials; Manage staff performance; Collaborate with Development, Facilities, and Culinary teams.
Seniority
Senior, hands-on IC with team leadership
